Lexi Clay
Transformation Portfolio Manager at Walt Disney World Resort
- Role
- Transformation Portfolio Manager, Customer Experience, Business Transformation at Walt Disney World
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Lexi Clay
Passionate Guest service professional with over 10 years of experience leading and developing direct reports and creating memorable experiences for Guests
Experience
Transformation Portfolio Manager, Customer Experience, Business Transformation
Apr 2025 — Present
Supporting Disney Central Contact Center Business Transformation efforts with larger Customer Experience and Commercial integrations.
Education
Gonzaga University School of Leadership Studies
Masters of Arts, Organizational Leadership
2015 — 2017
University of Florida
Bachelor of Arts, Theatre
2008 — 2012
Florida Atlantic University
Executive Education Certificate, Hospitality & Tourism Management
2020 — 2020
Skills
- Time Management
- Nonprofits
- Event Management
- Process Scheduler
- Hospitality
- Leadership
- Team Leadership
- Customer Service
- Supervisory Skills
- Mac User
- Microsoft Office
- Strategic Leadership
- Mentoring
- Fundraising
- Entertainment
- Scheduling
- Theatre
- Event Planning
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