Lexi Copeland

Senior Customer Success and Support Leader

Role
Director of Customer Support at Mitratech
Location
Denver, CO, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Lexi Copeland

Accomplished senior customer success and support leader with 15+ years driving innovation and an exceptional customer experience for high growth companies. Extensive experience building and scaling high performance teams across multiple sites and geographies. Calm under pressure, adaptable in high growth and acquisition environments, and demonstrates a keen ability to prioritize time and resources to drive the best outcomes. Proven ability to evaluate, strategize and drive results aligned to key company metrics, leading with a highly collaborative style. Advocate for diversity and inclusion at all levels. “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Experience

  1. Director of Customer Support

    Mitratech

    Aug 2023 — Present

    Empower. Automate. Elevate.Empower Your People. Automate Your Processes. Elevate Your Success.We know your business and we know technology. Together, we’ll elevate your success with innovative solutions and services that manage risks, increase efficiency, control costs, and scale for the future.

Education

  • The University of Texas at Austin

    Bachelor of Arts - BA

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Lexi Copeland — Director of Customer Support at Mitratech in Denver, CO, US | Unifers