Lexa Koenig

About Lexa Koenig

I’m a delivery and people leader with 12+ years of experience guiding enterprise SaaS implementations across a range of industries and global organizations. I specialize in customer experience platforms like Salesforce and Amazon Connect. I\'m passionate about learning and delivering new technologies, especially where that intersects with opportunities to mentor young professionals, particularly women in technology.I\'m a highly collaborative builder and leader of strong, cohesive teams, striving for environments where individuals can flex their strengths and seek new opportunities while working towards a common objective. Team building goes beyond only those consultants at my firm. I\'m skilled at relationship building with key client stakeholders, gaining consensus among disparate groups, and facilitating relationships between my client and my consulting team.I’ve worked across industries—from financial services to healthcare to public sector nonprofits—partnering closely with cross-functional teams to align strategy, technology, and execution.If you\'re interested in enterprise delivery leadership, customer experience, or the intersection of tech and impact (or you just want to talk bikes), feel free to connect-> Currently NYC | Formerly Cape Town, South Africa and Mumbai, India

Experience

1. Senior Principal

   West Monroe

   Mar 2024 — Present · New York, NY, US

Education

• Columbia University

  Bachelor's Degree, African Studies and Sustainable Development

  2010 — 2014

Skills

• Fundraising
• Nonprofit Organizations
• Social Media
• Salesforce.com
• Global Health
• Program Evaluation
• Sub-Saharan Africa
• Transcribing
• Database Design
• Open Data Kit
• Editing
• Raiser's Edge
• Nonprofits
• Wordpress
• Community Outreach
• Powerpoint
• Research
• Data Management
• Project Management
• Social Networking
• Human Rights
• Facebook
• Swahili
• Data Analysis
• Event Planning
• Microsoft Office