Lewis Wheeler

Senior Strategic Customer Success Manager

Role
Senior Strategic Customer Success Manager at Jamf
Location
Minneapolis, MN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Lewis Wheeler

Strategic Customer Success Professional | Enterprise Growth | SaaS Solutions | Apple Ecosystem ExpertiseI bring 10+ years of experience helping enterprise clients maximize the value of their technology investments, with a strong emphasis on relationship building, retention, and revenue expansion. Currently as a Senior Strategic Customer Success Manager at Jamf, I serve as a trusted advisor to organizations, guiding them in securing and managing Apple ecosystems at scale. My role directly supports customer adoption, lifecycle management, and business outcomes—ensuring organizations realize full ROI across Apple devices globally.Before Jamf, I spent 5+ years at Siteimprove, where I helped clients optimize digital performance, compliance, and user experience. My background includes success in both pre-sales development and post-sales engagement roles, giving me a unique ability to connect customer needs to strategic product value.

Experience

  1. Senior Strategic Customer Success Manager

    Jamf

    Aug 2025 — Present · Minneapolis, MN, US

    Jamf, the standard in managing and securing Apple at work, extends the legendary Apple experience people love to businesses, schools and government organizations through its software and the members of Jamf Nation, the largest community of Apple IT admins in the world. Today, 76,500 global customers entrust Jamf with more than 33.2 million devices as of 12/31/24.

Education

  • Libertyville High School - IL

    High School

    2006 — 2010

  • QUT (Queensland University of Technology)

    Study Abroad, Human Resources-Industrial Relations

    2014 — 2014

  • UMN Carlson School of Management

    Bachelor’s Degree, Marketing

    2010 — 2014

Skills

  • Sales Process
  • Time Management
  • Risk Management
  • Team Management
  • Marketing
  • Microsoft Office
  • Sales
  • Salesforce.com
  • Business Development
  • Public Speaking
  • Team Building
  • Sales Prospecting
  • Video Content Management
  • Powerpoint
  • Microsoft Excel
  • Six Sigma
  • Human Resources
  • Leadership
  • Team Leadership
  • Lead Generation
  • Project Management

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Lewis Wheeler — Senior Strategic Customer Success Manager at Jamf in Minneapolis, MN, US | Unifers