Lewis Richards
Director of Professional Services @Konica Minolta Healthcare Americas, Inc.
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WORK HISTORY
Director of Professional Services @Konica Minolta Healthcare Americas, Inc.
EDUCATION
Northwood University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Northwood University - DeVos Graduate School
EMBA, Business
ABOUT LEWIS RICHARDS
Professional Services Executive | Software and Services Implementation/Deployment Leadership | Operational and Process Improvement Focused | Customer Success Driven | Healthcare ITDirector of Professional Services for Konica Minolta HealthcareStrategic Planner Cross Functional Leadership KPI Definition and Management Budget Planning and Control Services P&L Team Management Project / Program Management Customer/Executive Relationship Management Account and Success Planning Contract Negotiation Customer Success Management Salesforce Expertise Strong Communication Skills Passion for Customers & Driving SatisfactionDynamic, technically sophisticated and business savvy management professional with a 37+ year record of achievement and demonstrated success. Superior leadership ability with solid performance in the achievement of bottom-line results while formulating and implementing advanced IT medical systems technologies and business solutions to meet a diverse set of customer needs and outcomes. Team based management style and excellent interpersonal and communication skills. KPI management skills leveraging data analytics and lean six sigma to achieve overall business goals.
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