Lewis Hammond
Advisory Services @ Atlassian
- Role
- Engagement Manager at Atlassian
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
About Lewis Hammond
I am a Senior Engagement Manager with extensive experience leading SaaS programs that deliver measurable business impact. Over the past 8 years, I’ve managed hundreds of enterprise-scale implementations, overseeing global teams across North America, Asia, Europe, Central America and ensuring successful delivery for Fortune 500 and mid-market clients.My expertise includes:Enterprise Implementations – Led end-to-end delivery of complex programs, driving 95%+ on-time go-lives and accelerating time-to-value for customers.Operational Excellence – Designed scalable frameworks and improved delivery processes, achieving 50% increase in efficiency and reducing quality incidents.Stakeholder & Client Management – Partnered with C-level executives and cross-functional teams to align business goals, increase adoption, and ensure long-term success.Team Leadership – Built and coached high-performing program teams, fostering collaboration and accountability across Professional Services, Sales, and Customer Success.I thrive at the intersection of strategy and execution, helping clients realize ROI on their investments while strengthening trust and relationships that drive renewals and expansion.
Experience
Engagement Manager
Jan 2026 — Present
Education
Birmingham-Southern College
Bachelor of Science (BS), Business Administration; Minor in Economics
2010 — 2014
Skills
- Microsoft Word
- Strategic Planning
- Management
- Logistics
- Dependable Team Player
- Powerpoint
- Microsoft Excel
- Social Media
- Leadership
- Supply Chain
- Microsoft Office
- Sales
- Entrepreneurship
- Transportation
- Customer Service
- Jde Enterprise One
- Fundraising
- Market Research
- Marketing
- Analysis
- Data Analysis
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