Lewana Elliott

About Lewana Elliott

I am Ethical, Energized and Experienced in areas of Insurance, Technical Solutions, Employee Training and Financial Reporting. Willing to do whatever it takes to get the job done efficiently and servicing the clients effectively while meeting all deadlines and goals set forth successfully.

Experience

1. Quality Assurance Auditor

   Xerox

   Sep 2013 — Present · Indianapolis, IN, US

   Implemented the department for the internal audit procedures and policies to ensure policies and procedures were continuously being met. Internal auditing of employees and departments Creating and implementation of departmental p&p\'s. Assists with training of new hire employees and re-fresher courses for existing employees and staffCreated and assembled materials for New Hires and Training purposes.Streamline day to day operations resulting in more efficient ways to meet deadlines and over all goals set by state statues, regulations and contracts.

Education

• Arsenal Technical High School

  Marketing

  1990 — 1994

• Kaplan University

  BA

  2010 — 2012

Skills

• Accruals
• Quality Auditing
• Recruiting
• Accounting
• Management
• Disaster Recovery
• Process Improvement
• Bpo
• Vendor Management
• Invoicing
• Visio
• Finance
• Procedure Development
• Accounts Payable
• Problem Solving
• Analysis
• Software Documentation
• Employee Training
• Policy
• Business Process Improvement
• Customer Service
• Strategic Planning
• Quality Assurance
• Events
• Payroll
• Access
• Financial Reporting
• General Ledger
• Accounts Receivable
• Business Analysis
• Customer Satisfaction
• Account Reconciliation
• Microsoft Office
• Materials
• Front-End
• User Acceptance Testing
• Call Centers