Lew Perry
Branch Ops Mgr
- Role
- Senior Product Support Manager at WMH Solutions
- Location
- Chattanooga, TN, US
- LinkedIn followers
- 500 followers
About Lew Perry
OPERATIONS | BUSINESS DEVELOPMENT | FLEET PROCUREMENT, MAINTENANCE, MANAGEMENTSeasoned Business/Operations/Transportation manager with a career emphasis in management/maintenance of forklift fleets, and trucking fleets. Strong customer service skills. Diverse business experiences and skills which in addition to fleet management include finance, marketing, sales and personnel development and training. Highly committed to achieving excellence through time management, attention to detail and organizational skills. Master’s degreed in Business Administration. US Army veteranSpecialties: Key areas of expertise include:• Fleet Maintenance & Management, both MHE and road• Fleet Procurement• OEM / Dealer relationship • Account Development & Mgt. • Negotiations/Contracts• Sales Mgt.• Forecasting/Budgeting, both short and long term• Pipeline management• Team Building
Experience
Senior Product Support Manager
Feb 2026 — Present · Chattanooga, TN, US
Oversee daily operations of the Chattanooga branch, including parts, service, and rental departments. • Full P&L responsibilities while recruiting, training, and leading a dedicated team. • Ensure superior customer service by implementing best practices and fostering a customer-centric culture.
Education
Pfeiffer University
Master
Pfeiffer University
BS
Skills
- Account Management
- Change Management
- Time Management
- Customer Retention
- Sales Management
- Customer Service
- Transportation
- Fleet Management
- Performance Management
- Fleet Leasing
- Strategic Planning
- Inventory Management
- Inventory Control
- Team Leadership
- Key Account Management
- Retail
- Supply Chain Management
- Process Scheduler
- Management
- Team Building
- Profit
- P&L Management
- Purchasing
- Forecasting
- Contract Management
- Continuous Improvement
- Vendor Management
- Process Improvement
- Fleet Operations
- Marketing
- Budgets
- Human Resources
- Contract Negotiation
- P&L
- Operations Management
- Training
- Logistics
- Customer Satisfaction
- Vendor Contracts
- Pricing
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