Levon Nersesyan

Scrum Master @TeamViewer

Göppingen, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2023 — Present

Scrum Master @TeamViewer

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Accompany one or more interdisciplinary teams to establish and optimize their agile processes in Scrum and ensure their success and effectiveness to create high-value Increments.Enable the development teams to work efficient, be self-organized, plan sprints and to commit to their sprint goal.Coach team members in self-management and cross-functionalityHelp the Product Owner by finding techniques for effective Product Goal definition and Product Backlog management.Establish and analyze metrics and processes to foster a culture of continuous improvement, identify root causes of impediments, and assist in resolving them.Build trusting relationships with other teams, be an inspirational leader, work closely with other colleagues in the organization to drive improvements in collaboration, processes and knowledge sharing.Use your conflict resolution skills to solve issues within and outside of the team and assist conflicting parties.Act as a role model to spread our company values and promote an agile mindset.Ensure the success of meetings by facilitating and moderating them so that they are positive and productive.Bring in expertise on other agile concepts (Scaled Agile, Kanban, Lean, Continuous Integration/Delivery, etc.) to complement Scrum methodologies as needed and help your teams incorporate agile into their daily work and collaboration with other teams.

EDUCATION

2009 — 2012

Public Administration Academy of RA

Master's degree

2005 — 2009

Russian - Armenian University

Bachelor's degree

SKILLS

Hospitality IndustryJavascriptNocMicrosoft ExcelEvent ManagementHospitalitySystem AdministrationCrmHotelsHtmlSite ManagementVoipCommunicationCustomer SatisfactionHospitality ManagementHotel AdministrationHotel ManagementTeam BuildingHotel BookingCascading Style Sheets (Css)

ABOUT LEVON NERSESYAN

Experienced Scrum Master with a versatile background in IT, spanning over 10+ years. From humble beginnings in tech support, I have evolved my career through various roles including QA Engineer, IT Project Manager and Engineering Manager. As a Scrum Master, I thrive on fostering collaborative environments and empowering teams to deliver exceptional results. I am passionate about agile methodologies and leverage my extensive technical knowledge to facilitate effective project execution and continuous improvement. Throughout my journey, I have developed a deep understanding of the software development lifecycle and possess a keen eye for identifying process bottlenecks and implementing streamlined solutions. I am adept at leveraging agile principles to optimize team performance, drive innovation, and enhance overall productivity.

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