Levon Myles

Isp Engineer @Planet Networks

West Milford, NJ, US
EMAILS
l•••••@planet.net
MOBILE NUMBERS
+19•••••••59

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WORK HISTORY

Dec 2023 — Present

Isp Engineer @Planet Networks

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Newton, NJ, US

Provide technical support to customers through various channels including phone and email.Troubleshoot technical issues related to internet service as well as wireless network setups.Educate customers on the key features and benefits of their internet service.Help navigate and direct the work load of complex issues to specific senior technical support staff.Collaborate with other departments within the company to address customer issues and concerns.Maintain accurate records of customer interactions and service requests.Stay up to date on the latest developments and trends in the internet services industry.Offer first class customer service to ensure satisfaction.

EDUCATION

N/A

Rosa Parks High School

Diploma

N/A

William Paterson University of New Jersey

Business Administration, Management and Operations

SKILLS

Computer-SavvyTech-SavvyPowerpointMicrosoft ExcelManagementLeadershipSalesSystem AdministrationSmall BusinessCustomer SatisfactionSoftware DocumentationTechnologyEvent ManagementPayrollBusiness PlanningOperations ManagementCustomer ServiceAdministrative AssistantsData EntryEvent PlanningMicrosoft WordSales Management

ABOUT LEVON MYLES

I am a go getter. I look to achieve great things through my work. I look to help others…

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