Levon Myles
Experienced professional with exceptional management, leadership, and interpersonal skills.
- Role
- Isp Engineer at Planet Networks
- Location
- West Milford, NJ, US
- LinkedIn followers
- 500 followers
About Levon Myles
I am a go getter. I look to achieve great things through my work. I look to help others…
Experience
Isp Engineer
Dec 2023 — Present · Newton, NJ, US
Provide technical support to customers through various channels including phone and email.Troubleshoot technical issues related to internet service as well as wireless network setups.Educate customers on the key features and benefits of their internet service.Help navigate and direct the work load of complex issues to specific senior technical support staff.Collaborate with other departments within the company to address customer issues and concerns.Maintain accurate records of customer interactions and service requests.Stay up to date on the latest developments and trends in the internet services industry.Offer first class customer service to ensure satisfaction.
Education
Rosa Parks High School
Diploma
William Paterson University of New Jersey
Business Administration, Management and Operations
Skills
- Computer-Savvy
- Tech-Savvy
- Powerpoint
- Microsoft Excel
- Management
- Leadership
- Sales
- System Administration
- Small Business
- Customer Satisfaction
- Software Documentation
- Technology
- Event Management
- Payroll
- Business Planning
- Operations Management
- Customer Service
- Administrative Assistants
- Data Entry
- Event Planning
- Microsoft Word
- Sales Management
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