Levia Rodriguez Shepherd

Director, ServiceNow Product Management, CSM, Legal and HR

Role
Director, Servicenow Product Management, Csm, Legal and HR at GSK
Location
Durham, NC, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Levia Rodriguez Shepherd

Results-driven, bilingual professional with over twenty years of skills and experience in providing leadership to transformational and operational performance improvement objectives. Solid experience in implementing and overseeing technology solutions with appropriate change management strategy. Strong change management, lean sigma and project management capabilities. Ability to set direction and inspire others through vision setting, collaboration and interpersonal relationships. High accountability and ethics. Enjoy being creative and working with others.

Experience

  1. Director, Servicenow Product Management, Csm, Legal and HR

    GSK

    Dec 2021 — Present · US

    Own and lead the strategy and product development roadmap for the ServiceNow products for HR, Legal and Finance, specifically HR Service Delivery, Legal Service Delivery and Customer Service Management.

Education

  • Duke University - The Fuqua School of Business

    Master of Business Administration (M.B.A.), Human Resources Management and Organization Development

    1991 — 1993

  • Cornell University

    BS, Operations Research & Industrial Engineering

    1984 — 1988

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Levia Rodriguez Shepherd — Director, Servicenow Product Management, Csm, Legal and HR at GSK in Durham, NC, US | Unifers