Levia Rodriguez Shepherd
Director, ServiceNow Product Management, CSM, Legal and HR
- Role
- Director, Servicenow Product Management, Csm, Legal and HR at GSK
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Levia Rodriguez Shepherd
Results-driven, bilingual professional with over twenty years of skills and experience in providing leadership to transformational and operational performance improvement objectives. Solid experience in implementing and overseeing technology solutions with appropriate change management strategy. Strong change management, lean sigma and project management capabilities. Ability to set direction and inspire others through vision setting, collaboration and interpersonal relationships. High accountability and ethics. Enjoy being creative and working with others.
Experience
Director, Servicenow Product Management, Csm, Legal and HR
Dec 2021 — Present · US
Own and lead the strategy and product development roadmap for the ServiceNow products for HR, Legal and Finance, specifically HR Service Delivery, Legal Service Delivery and Customer Service Management.
Education
Duke University - The Fuqua School of Business
Master of Business Administration (M.B.A.), Human Resources Management and Organization Development
1991 — 1993
Cornell University
BS, Operations Research & Industrial Engineering
1984 — 1988
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