Levi Njord

Chief Information & Technology Officer @Monument Health

Grand Junction, CO, US

Developed and led the enterprise information and technology strategy focused on efficiency, transparency, automation, security, and compliance.Led a vendor governance program to drive transparent selections across CRM, cloud, analytics, collaboration, connectivity, and HIE partners.Led risk-aware contracting and security diligence with enforceable SLAs and audit rights for safe PHI handling and operational resilience.Negotiated enterprise agreements and cost controls with vendors; lowering run-rate while securing scalability and roadmap commitments.Operationalized vendor accountability via KPI dashboards, and remediation playbooks; to ensure interoperability, continuity, and reduced enterprise risk.Successfully moved the enterprise’s data infrastructure from on-premises to a comprehensive, cutting edge, cloud-based environment.Directed capital and operating budgets, ensuring cost-effective infrastructure solutions.Developed a data engineering program that agnostically connects to acquire, move, translate, and store data for use by the enterprise. Successfully deployed and managed internet, compute, network, telecom, and video conferencing infrastructure for an in-office and hybrid workforce. Supervised and managed the development and deployment of an enterprise-developed wellness platform.Trained and mentored teammates on analytic methodologies, reporting, and coding so they could independently manage clinical and business operational portfolios.Operationalized predictive models to identify high-cost claimants for focused intervention by the operations team and partner organizations.Supported the Executive and Board of Directors in organizational decision making through clinical, operational, financial and strategic analysis.Led clinical and operational program efficacy through causal inference analysis to maximize operational impact toward company objectives of greater access to care, higher quality care, and lower cost care.

London School of Hygiene and Tropical Medicine, U. of London

Master's Degree, Infectious Disease Epidemiology

Brigham Young University

Bachelor's Degree, Public Health, International Development, Asian Studies

The University of North Carolina at Chapel Hill

Doctor of Philosophy - PhD, Infectious Disease Epidemiology, Healthcare Epidemiology