Dan Lever
- Role
- AVP, Global Leader of Customer Support at BMC Software
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Dan Lever
I am a highly accomplished leader with a demonstrated record of accomplishment in…
Experience
AVP, Global Leader of Customer Support
Apr 2023 — Present
Reporting to our VP Customer Success, responsibility for BMC’s Customer Support function bringing a transcendent customer experience to life for over global customers in their ongoing evolution to an Autonomous Digital Enterprise.
Education
Washington University in St. Louis - Olin Business School
MBA
University of Illinois Urbana-Champaign
BS, Electrical Engineering
Skills
- Cloud Computing
- Strategy
- Professional Services
- Crm
- Strategic Partnerships
- New Business Development
- Process Improvement
- Team Leadership
- Call Centers
- Saas
- Customer Satisfaction
- Unified Communications
- Change Management
- Sales Operations
- Consulting
- Sales
- Cross-Functional Team Leadership
- Contract Negotiation
- Telecommunications
- Project Planning
- Outsourcing
- Wireless
- Management
- Lean Manufacturing
- Ivr
- Vendor Management
- Avaya
- Integration
- Negotiation
- Team Management
- Service Delivery
- Managed Services
- P&L Management
- Contact Centers
- Business Case
- Service Management
- Telephony
- Strategic Planning
- Six Sigma
- Restructuring
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