Levan Gogoladze

Head of Information Technology Operations @Vivid

Berlin, DE

Design, implementation and maintain DORA-compliant IT Operations processes.•Integrate AI solutions into real-world reliability and incident management flows.•AI Agents development for Operational teams.•Lead a team of IT professionals to ensure the delivery of reliable, efficient, and scalable IT services.•Manage a cloud infrastructure team responsible for the availability, performance, and scalability of cloud-based systems.•Develop and enforce IT policies, procedures, and best practices across the organization.•Oversee IT budgets, resource allocation, and cost optimization strategies.•Establish, track, and optimize SLAs with both internal stakeholders and external vendors.•Manage a team of problem managers focused on root cause analysis and resolution of product-related issues.•Supervise an internal IT support team, ensuring timely and effective technical support for all employees.Vivid is a leading European financial platform for business that seamlessly integrates the management of personal and business finances. Focused on SMEs, Vivid delivers cost-effective, scalable financial solutions with best-in-class pricing, up to 4% annual interest rates on savings - provided by the Vivid Group entity Vivid Money BV which is licensed as an Investment Firm by the Dutch Authority for Financial Markets (AFM), and advanced business tools. Founded in 2019 in Berlin by Alexander Emeshev and Artem Iamanov, Vivid has quickly grown into one of Germany’s top financial platforms for SMEs and private accounts. Backed by Greenoaks Capital and DST Global, the company is expanding across Europe setting new standards in how businesses bank.