Truman Leung
Senior Product Manager @RBC
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WORK HISTORY
Senior Product Manager @RBC
Toronto, ON, CA
Owned product roadmap MyAdvisor, RBC Personal Banking\'s high annual volume financial planning platform, driving hundreds millions in annual net new money-Led technical integration of external financial planning engines, mapping legacy data schemas to real-time API payloads to enable instant planning for thousands of advisors-Reverse-engineered legacy data logic to resolve critical data propagation errors, unblocking KYC module releases for 5M+ clients-Translated regulatory constraints into technical specifications to ensure first-pass compliance approval and delivery velocity.
EDUCATION
University of Toronto
Bachelor of Business Administration, Co-op Strategic Management
SKILLS
ABOUT TRUMAN LEUNG
I am a Technical Product Manager specializing in the technical infrastructure of banking.For the last 7+ years, I’ve focused on bridging the gap between legacy banking rails (APIs, identity systems, regulatory requirements) and modern consumer experiences.I focus on the \"plumbing\" that makes financial products work at scale- Platform Scale: Managing the roadmap for a wealth platform serving millions of clients with multi billion in annual volume- UX & Security Balance: Leading enterprise-wide implementations of MFA and Identity Verification for 6M+ users; orchestrating complex security requirements so they feel seamless to the end user- Technical Agency: Reverse-engineering legacy data logic to unblock releases for 5M+ clients and translating complex regulatory constraints (Bank Act, KYC) into precise technical specifications.Applied Technical Research: I stay hands-on with emerging technology to understand the \"ground truth\" of the user experience. I recently architected a distributed local GenAI inference cluster (Docker, Ollama, Qdrant) to benchmark the limits of RAG (Retrieval-Augmented Generation) vs. long-context windows. Found that direct context injection significantly reduced \'lost-in-the-middle\' hallucinations for small-doc extraction compared to standard retrieval. Interesting implications for low-latency fintech apps.I believe that even in complex regulated environments, the user experience should feel seamless.Domain Focus: Financial Planning and Advice, Digital Identity, Fraud Prevention.
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