Letty Godwin
Transformational Customer Experience Leader
- Role
- Senior Director, Customer Experience Integration at Florida Blue
- Location
- Jacksonville Beach, FL, US
- LinkedIn followers
- 500 followers
About Letty Godwin
Customer Experience Orchestrator: Harmonizing People, Process, and Technology for a…
Experience
Senior Director, Customer Experience Integration
Oct 2017 — Present · Jacksonville, FL, US
Education
The University of Georgia
Bachelor of Business Administration (BBA)
1997 — 1999
University of Phoenix
Masters of Business Administration
2002 — 2004
Ware County High School
High school
Skills
- Executive Management
- Business Planning
- Program Management
- Customer Service
- Business Analysis
- Vendor Management
- Visio
- Project Management
- Business Process Improvement
- Data Analysis
- Six Sigma
- Integrated Marketing
- Business Intelligence
- Healthcare Information Technology
- Sdlc
- Health Insurance
- Project Planning
- Cross-Functional Team Leadership
- Change Management
- Marketing Strategy
- Healthcare
- Call Centers
- Strategic Planning
- Hipaa
- Analytics
- Business Strategy
- Strategy
- Sales
- Management
- Team Building
- Training
- Sharepoint
- New Business Development
- Outsourcing
- Pmp
- Leadership
- Modeling
- Medicare
- Enterprise Software
- Process Improvement
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