Leticia Mercado
Associate Director, Office of Health Equity @Memorial Sloan Kettering Cancer Center
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WORK HISTORY
Associate Director, Office of Health Equity @Memorial Sloan Kettering Cancer Center
New York, NY, US
Strategic thought partner and operational leader to the Chief Health Equity Officer and Senior Vice President-Provide strategic and operational leadership to align institutional health equity initiatives with enterprise goals and community needs- Co-lead compliance with national health equity standards and integrate equity strategy into patient experience, discharge planning, and clinical workflows- Designed and implemented enterprise-wide SDOH data workflows to support population health planning and analytics- Launched and expanded cancer screening programs in underserved communities through state partnerships and community-based outreach- Foster an inclusive, growth-minded team culture through mentorship, accountability, and cross-functional collaboration.
EDUCATION
Manhattan University
Bachelor's degree, Kinesiology and Exercise Science
University of Phoenix
Master of Health Administration , Master of Health Administration
ABOUT LETICIA MERCADO
I’m a strategic and equity-driven healthcare leader with over 17 years of experience leading operational transformation, improving patient access, and scaling community-centered programs within complex health systems. My career has been dedicated to advancing health equity through data-driven decision-making, inclusive leadership, and cross-functional collaboration.As Associate Director of the Office of Health Equity at Memorial Sloan Kettering Cancer Center, I’ve co-led enterprise-wide initiatives to align with national equity standards, launched innovative screening programs for underserved populations, and managed equity-focused investments. My work bridges clinical operations, policy compliance, and community engagement—connecting vision to execution.Known for leading with empathy and integrity, I’ve built high-performing teams and mentored emerging leaders by creating psychologically safe, mission-aligned work cultures. Whether designing workflows that increase access or advising academic and nonprofit partners on inclusive strategy, I focus on sustainable, measurable impact.I’m now seeking an Executive Leadership role where I can continue to shape system-wide solutions that advance equity, strengthen community trust, and deliver exceptional outcomes for those most often left behind.CORE COMPETENCIES Strategic Planning Financial Management Operational Excellence Change Management Regulatory Compliance Cross Functional Team LeadershipStakeholder Engagement Transformational Leadership Data Driven Decision MakingAgile Project Management Patient Access Optimization Continuous ImprovementTalent Development Health Equity and Social Determinants Health (SDOH)TECHNICAL SKILLS Tableau Excel (Advanced) EPIC Salesforce RedCap Strata Miro Visio Smartsheet Microsoft 365 Suite (PowerPoint, Outlook, Teams, SharePoint)
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