Leticia V.

About Leticia V.

Over 10+ years of outstanding customer service and sales support with proven results in increased revenue• Solid negotiation, vendor sourcing, contract management, SLA, RFP’s and cost analysis skills• Highly competitive, self-starter who is organized, disciplined and goal oriented• Excellent communication skills and demonstrated ability to work with diverse backgrounds• Ability to resolve problems, adaptable to changes and capable of establishing solid relationships with customers• Elevated revenue potential from $2M to $20M annually by implementation of Global Services strategy• Superior visioning, forecasting, budgeting and cross functional leadership qualities including training and mentoring• Experienced in SalesForce, Microsoft Office Suite (Word, PowerPoint, Outlook, Excel, Net Meeting, and SharePoint), Great Plains, Syspro, QuickBooks, OpenAir, Concur, NetSuite, Peach Tree, Intuit, Oracle, SAP and ADP

Experience

1. Commercial Operations

   PacBio

   Mar 2014 — Present

   Quote to Cash

Education

• Evergreen Valley College

  Associate's degree, Criminalistics and Criminal Science

  2005 — 2008