Leticia Sepulveda
Business Process Analyst at CEMEX
- Role
- Business Process Analyst at Cemex
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Leticia Sepulveda
A qualified and highly talented professional with over 10+ years of experience in different perspectives. Able to handle any challenge between business administration and technology.
Experience
Business Process Analyst
Sep 2021 — Present · Houston, TX, US
Gather and analyze business data and create reports based on recommendations Build process mapping, workflows and create visuals to understand data Interpret business metrics and data for different stakeholders and team leaders Document and create business reports, knowledge articles and quick references to provide guidance and communication. Serve as a main point of contact on different projects assigned, such as Customer Service Level Differentiation and Equipment Inventory Support Microsoft CRM activities with Case Management, Escalation and Documentation
Education
Universidad Tecmilenio
Master Of Business Administration concentration in Finance, Business Development
2009 — 2012
Universidad Tecmilenio
Systems Administrator Engineer, Administration
2005 — 2009
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