Leticia Diaz

Talent Development | Customer Excellence | High Performance Teams | Sales Growth and Operations

Role: Sr Manager HR Business Partner for Latam and Global Export at Grainger
Location: Jacksonville, FL, US
LinkedIn followers: 500 followers

About Leticia Diaz

Business executive with over 20 years of progressive experience in Customer Service and Sales Operations within the MRO industry. Proven success in roles spanning Order Management, Sales Support, Branch Operations, and Project Management. As an HR Business Partner for Global Export and Puerto Rico, I bring strategic expertise in aligning talent development with organizational goals, deploying operational excellence frameworks, and fostering high-performance teams. Passionate about driving growth, continuous improvement, and measurable impact across global functions.

Experience

Sr Manager HR Business Partner for Latam and Global Export
Grainger
Nov 2023 — Present · FL, US

Education

Tecnológico de Monterrey
Master of Business Administration (MBA), Calidad y Productividad
2013 — 2014
Facultad de Ciencias Politicas y Administracion Publica
Licentiate degree, International Relations and Affairs
2008 — 2013

Contact information

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l••••••••@grainger.com
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Current company

Razorpay

Software Development · 4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Leticia Diaz

Experience

Sr Manager HR Business Partner for Latam and Global Export

Education

Tecnológico de Monterrey

Facultad de Ciencias Politicas y Administracion Publica

Find verified contacts for anyone on LinkedIn