Letha McLaren

Sr Product Leader, Cloud @Cisco Meraki

Redwood City, CA, US
MOBILE NUMBERS
+14•••••••22

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WORK HISTORY

Aug 2023 — Present

Sr Product Leader, Cloud @Cisco Meraki

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San Francisco, CA, US

Leading end-to-end customer journey optimization across the organization, with a focus on enhancing the user experience from pre-purchase through renewals.Driving product-led growth and increase new-customer conversion rates through the implementation of free trials sales motions.Spearheading the development of a zero-touch provisioning onboarding process, significantly reducing time-to-value for customers.Implementing use-case-driven customer adoption lifecycles, enabling customer support reps and sales teams to accelerate customer progression through the lifecycle, resulting in higher renewal rates.

EDUCATION

2007 — 2008

Georgia Institute of Technology

MBA, Global Business

1996 — 2000

Southern Polytechnic State University

EE, Electrical Engineering

SKILLS

SaasTeam ManagementProduct ManagementEnterprise SoftwareManagementCross-Functional Team LeadershipTelecommunicationsProduct DevelopmentStrategic PartnershipsMarket ResearchBusiness Process ImprovementGo-to-Market StrategySmart GridLeadershipProgram ManagementWireless TechnologiesMobile DevicesAmiStrategyNew Business DevelopmentWirelessIntegrationStrategic PlanningProduct MarketingEnergy ManagementProcess ImprovementSmart MeteringBusiness DevelopmentFashion

ABOUT LETHA MCLAREN

Dynamic, versatile professional with 20+ years of diverse product management, marketing and business leadership experience in the IoT, transportation, automotive, smart home, access control and energy industries. – Ability to excel within both large and small organizations, delivering growth for a wide range of go-to-market strategies (B2B, B2C, B2B2C), developing strategic product & marketing plans across multiple product lines, building lasting relationships with colleagues and customers, and growing user base from 0 to millions of users. – Proven track record of strategic vision, innovation, team building, customer engagement and execution. – Specialties: Go-to-market strategy, product management, growth marketing, product marketing, customer-centric product development, usability research, and product design.– Accolades: Named to Connected World\'s 2016 Women of IoT in Marketing, Smart Energy Summit Advisory Board and frequent speaker at IoT, technology and/or energy focused industry events.

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