Lauren Smith

About Lauren Smith

QA Leader | Mobile & SaaS Quality Expert | Advocate for Scalable, Human-Centered…

Experience

1. Senior Qa Analyst

   Fitbod

   Jul 2022 — Present · San Francisco, CA, US

   Own end-to-end testing for mobile (iOS + Android) and web platforms—covering everything from new feature validation to complex regression and exploratory testing-Perform manual testing across a wide range of physical devices (phones + tablets), catching critical edge-case issues before they hit production-Collaborate closely with product managers, engineers, and customer support to triage bugs, define acceptance criteria, and streamline release readiness-Drive continuous improvement by identifying gaps in test coverage, promoting better user experience practices, and embedding QA deeper into our Agile process-Create and maintain robust test plans, test cases, and QA documentation to ensure repeatability and transparency across releases- Facilitate cross-functional conversations to improve bug reporting, boost team alignment, and enhance delivery efficiency.

Education

• University of North Carolina at Greensboro

  Bachelor’s Degree

  2002 — 2006

• North Carolina State University

  PBS

  2008 — 2011

Skills

• Crm
• Email Marketing
• Marketing
• Networking
• Online Marketing
• Marketing Strategy
• Social Media
• Saas
• Microsoft Office
• Sales
• Agile Methodologies
• Management
• Customer Relations
• Social Media Marketing
• Customer Relationship Management (Crm)
• Testing
• Customer Support
• Analytics
• E-Commerce
• Customer Service
• SEO
• Technical Support
• Leadership
• Enterprise Software
• Salesforce.com
• Software as a Service (Saas)