Odoms Leslynn

Business Analyst @Wells Fargo

Charlotte, NC, US
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

May 2025 — Present

Business Analyst @Wells Fargo

View department →

Charlotte, NC, US

Responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to enhance operational efficiency and customer experience.**Key Responsibilities:**- Collaborate with stakeholders to gather and document business requirements- Analyze data and processes to identify trends, issues, and opportunities for improvement- Develop detailed specifications and functional documentation for system enhancements- Work closely with IT teams to ensure that technical solutions meet business needs- Conduct user acceptance testing (UAT) and validate that solutions meet requirements- Prepare reports and presentations to communicate findings and recommendations to management- Support project management activities by providing insights and updates on project status- Assist in the development of training materials and user guides for new systems or processes- Stay current with industry trends and best practices to recommend innovative solutions.

SKILLS

InvoicingCoachingContact CentersCustomer RetentionCustomer ServiceProvisioningBudget ReconciliationTrainingCustomer SatisfactionMicrosoft AccessProcess ImprovementOffice AdministrationAccessPerformance ManagementEmployee TrainingQuality AssuranceTime ManagementAuditingDevelopment of EmployeesRecruitment TrainingSalesLeadershipData EntryTelephonyCall CentersTechnical SupportUnderwritingCustomer ExperienceInsuranceSupervisingManagementTeam LeadershipTelecommunicationsProduct DevelopmentAnalysis

ABOUT ODOMS LESLYNN

Accomplished Telecommunications Professional that has practiced in all aspects of…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Odoms Leslynn — Business Analyst at Wells Fargo in Charlotte, NC, US | Unifers