Leslly F. Matznick

About Leslly F. Matznick

Strategic healthcare operations leader advancing value-based care through scalable systems, empowered leadership, and enterprise transformation that drives measurable outcomesI’m a healthcare operations leader with nearly 20 years of experience leading people, building systems, and driving meaningful results across diverse industries. I operate at the intersection of strategy and execution, ensuring that complex systems scale efficiently and teams remain connected to purpose.My career began at the frontline, where I learned that operational excellence depends on the people behind it. Since 2006, I’ve led small site-based groups to multi-tiered departments, shaping a leadership philosophy grounded in clarity, accountability, and care.Today, as Director of Healthcare Operations, I lead through leaders — developing managers and supervisors who build high-performing, mission-driven teams. I’m passionate about turning complexity into clarity, scaling workflows that improve patient outcomes, and creating an environment where people can do their best work.At every stage of my career, my purpose has remained the same: to design operations where people and performance thrive together.Key Value Drivers: Strategic Operations | Enterprise Leadership | Care Coordination Excellence | Process Optimization | Performance Management | Scalable Systems Design | Cross-Functional Alignment | Organizational Change

Experience

1. Director, Healthcare Operations

   Interwell Health

   Jan 2023 — Present · Austin, TX, US

   Provide strategic leadership and operational direction for multi-tiered operations teams supporting care coordination and patient engagement programs nationwide. Drive alignment, standardization, and performance across clinical and non-clinical functions to ensure scalable, high-quality service delivery-Lead a leadership team including managers, supervisors, and preceptors overseeing 70 total employees across 4 programs-Partner cross-functionally with clinical, analytics, product, and quality teams to streamline workflows and improve patient outcomes-Design operational frameworks that enable scalability, data-driven decision-making, and resource optimization-Champion a culture of accountability and collaboration through leader development, clear expectation setting, and change management-Drive enterprise readiness for new service launches, contract integrations, and process optimization initiatives

Education

• Kalamazoo Valley Community College

  Communications

• Taylor University

  Public Relations