Leslie Vanwickle

About Leslie Vanwickle

As a solution-driven strategic business leader with expertise in global account management, sales operations, customer experience, and continuous improvement. I address challenges with a thoughtful and methodical approach to drive operational and sales excellence, propelling organizational and revenue growth while keeping both internal and external customers at the forefront.My extensive experience spans local and global markets, including B2B, B2C, and SaaS within the hospitality sector. In each role, I have developed clear roadmaps to achieve strategic initiatives, optimized operational and sales processes, and led cross-functional teams to deliver impactful results and deepen client relationships driving loyalty and retention.By employing a strategic, data-driven approach and maintaining a keen awareness of emerging trends, I have effectively influenced internal corporate functions and external customer dynamics. My leadership has consistently maximized opportunities, improved efficiencies, elevated customer experiences, and driven both organizational and revenue growth.A notable achievement includes creating a strategic roadmap that identified operational inefficiencies and aligned business processes with redesign initiatives. Through a deep understanding of customer needs, business processes and systems, I have identified opportunities to enhance customer experience while driving organizational efficiencies. Leading initiatives with both domestic and global teams, I excel in connecting ideas and fostering cross-functional collaboration to achieve meaningful results.

Experience

1. Director, Central Operations

   Main Street Renewal

   Jan 2025 — Present · Austin, TX, US

Education

• The University of Texas at Austin

  Bachelor of Arts

  2001 — 2005

Skills

• Business Development
• Negotiation
• Sales Operations
• Customer Retention
• Market Research
• Customer Service
• Retail
• B2b
• Team Leadership
• Microsoft Office
• Sales
• Hospitality
• Account Management
• Crm
• Solution Selling
• Operations Management
• Marketing Strategy
• Strategic Planning
• Competitive Analysis
• Customer Experience
• Contract Negotiation
• Selling
• Corporate Housing
• Sales Process
• Pricing
• Time Management
• Lead Generation
• Management
• Team Building
• Leadership
• Inventory Management
• P&L
• Marketing Communications
• Sales Presentations
• Direct Sales
• Social Networking
• Sales Management
• Forecasting
• Training
• Customer Satisfaction