Leslie Simon
Director | Process Transformation and Automation | Continuous Improvement | Strategic Planning and Implementation
- Role
- Director, Business Process Management and Readiness at CareFirst BlueCross BlueShield
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Leslie Simon
I\'m passionate about leading teams and coaching. Experienced in business process consulting, transformation and improvement, audit and risk management and customer service. I\'ve proven successful in building high performing teams, establishing strategic relationships to deliver results, and streamlining processes to create cost savings. In the last 5 years of my career I\'ve had a strong emphasis on process automation to achieve business outcomes and improve employee and customer experience. I have demonstrated the ability to work cross-functionally and at all levels of an organization to influence and drive change.
Experience
Director, Business Process Management and Readiness
CareFirst BlueCross BlueShield
Feb 2023 — Present
Education
Clark University
Bachelor's Degree, Economics/Business Management
Clark University
Bachelor of Science - BS, Economics
Skills
- Program Management
- Requirements Analysis
- Vendor Management
- Pmo
- Pmp
- Visio
- Enterprise Risk Management
- Leadership
- Change Management
- Business Process Management
- Lean Six Sigma
- Business Process
- Business Process Re-Engineering
- Process Engineering
- Business Analysis
- Mentoring
- Analytics
- Internal Audit
- Governance
- Business Process Improvement
- Analysis
- Sharepoint
- Training
- Provider Relations
- Requirements Gathering
- Insurance
- Business Intelligence
- Cross-Functional Team Leadership
- Team Leadership
- Call Centers
- Healthcare
- Risk Assessment
- Management Consulting
- Process Improvement
- Project Portfolio Management
- Quality Assurance
- Business Requirements
- Data Analysis
- Project Management
- Health Insurance
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