Leslie M.
Corporate Office Administrator @ Northwest Center | Communication, Office Administration
- Role
- Senior Corporate Office Administrator at Northwest Center
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Leslie M.
Northwest Center relies on strong communication and organizational skills to ensure seamless office operations. Responsibilities include managing correspondence, coordinating schedules, and maintaining a professional environment, all while leveraging secure software for visitor credential verification. With a Communication and Media Studies degree from the University of Washington, efforts focus on fostering collaboration and enhancing processes. A proven ability to manage sensitive information and facilitate meaningful interactions supports the goal of advancing in people operations and organizational effectiveness.
Experience
Senior Corporate Office Administrator
Oct 2024 — Present · Seattle, WA, US
Managed high-volume correspondence by overseeing and tracking emails to ensure SLAs were consistently met for 10+ corporate offices across South Lake Union, Bellevue, and Redmond campuses, achieving an average SLA compliance of 95% monthly, supporting smooth operational workflows.• Coordinated with multiple departments, including the Badging Office, to assign restricted onsite access and employee onboarding statuses, relayed RIVER trouble tickets to appropriate teams, and collaborated with Facilities Management to ensure timely resolution of operational and HR-related issues.• Maintained a professional reception area serving 10–15 visitors daily, supporting corporate teams while enhancing the first-impression experience for employees, vendors, and guests.• Collaborated with Amazon Security to verify employee credentials and access compliance, ensuring adherence to HR policies and internal controls using Lenel and Phonetool.• Utilized internal platforms such as SharePoint and proprietary systems to track visitors, maintain employee records and administrative data, and complete tasks with zero data-entry errors.• Partnered with Facilities and HR teams to address workspace issues, support special events, and improve operational processes, contributing to a 15% increase in overall employee satisfaction scores, as measured through customer surveys.
Education
University of Washington
B.A., Communication Media Studies, Political Science Minor
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