Leslie Lingle
Corporate Trainer and Instructional Designer @Cardinal Health
Signup · Get unlimited contacts
WORK HISTORY
Corporate Trainer and Instructional Designer @Cardinal Health
Lewisville, TX, US
Partner with the business to assess needs; then design, develop and deliver call center program, customer service, and leadership training to support successful implementation and provide depth and breadth of knowledge in specific areas. • Create and provide comprehensive program training to all new call center agents. • Create and deliver quarterly refresher classes to the program team. • Design and deliver sessions in-classroom, virtually, and as eLearning Support Cardinal Health Global Learning Center of Excellence needs (25%) • Contributing member to the EASEE project: our 21st-century Customer Service model o Continuously deliver classroom sessions for EASEE module training since the implementation • Deliver Leading the Cardinal Way and Franklin Covey’s Six Critical Practices for Leading a Team • Contributing member to the Leadership redesign team for 2020
EDUCATION
Florida State University - College of Business
BS
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.