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Leslie Diephuis

Operations Coordinator @Ymca\'s Outreach Programs For Aging Seniors Y Opas

Phoenix, AZ, US
EMAILS
[email protected]
MOBILE NUMBERS
+16•••••••96

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WORK HISTORY

Nov 2021 — Present

Operations Coordinator @Ymca\'s Outreach Programs For Aging Seniors Y Opas

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Y OPAS (Outreach Program for Aging Seniors), a volunteer run program, provides free services to help seniors 65+ in Ahwatukee (part of Phoenix) stay independent in their own homes. Y OPAS provides free transportation services to medical appointments, grocery shopping, and other shopping and errands. Y OPAS also provides various social activities such as monthly luncheons, dominoes, and art activities to help eliminate feelings of isolation. After volunteering for Y OPAS since 2015, I joined Y OPAS as their Administrator to use my technical background to help transform the office from paper to digital so we could continue to run the program and support our seniors during the pandemic.LOOKING FOR VOLUNTEERS - Apply online here - https://valleyymca.org/opas/

EDUCATION

N/A

University of Advancing Technology

Bachelor Degree

N/A

Grand Valley State University

Bachelor of Science, Psychology

N/A

University of North Carolina at Charlotte

General Studies

SKILLS

AutocadUser Interface PrototypingGo-to-Market StrategyPre-SalesDeploymentsBusiness AlliancesProduct ManagementSolution SellingBusiness PlanningSales EnablementDocumentumEnterprise SoftwareCustomer RetentionProject ManagementIntegrationDocument ManagementInteraction DesignPartner ManagementSoftware DevelopmentEnterprise Content ManagementSoftware SolutionsUser Experience DesignCadSharepointSaasInternational BusinessProduct DevelopmentDemand GenerationAccount ManagementLaunch PlansCollaborationSoftware as a Service (Saas)Business DevelopmentCustomer Needs AnalysisUser ExperienceContent StrategyCloud ApplicationsStrategic Planning

ABOUT LESLIE DIEPHUIS

Experienced Customer Success professional with a history of building processes to operationalize the customer journey to drive adoption, expansion and retention. Strong relationship skills to understand customer needs and desired outcomes. Deep understanding of the importance of analytics in measuring success.

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