Leslieann Nicholas
Enterprise System Manager @The New Terminal One at JFK
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WORK HISTORY
Enterprise System Manager @The New Terminal One at JFK
NY, US
As leader of Enterprise Systems, I oversee the design, development, and implementation of enterprise systems to ensure seamless integration and optimal performance. My responsibilities include conducting regular system audits, developing maintenance and upgrade strategies, and translating business needs into system requirements. I direct resources, coordinate with vendors, and develop training materials to enhance user experience. My role involves establishing and enforcing policies for system usage and resolving issues to minimize disruptions.
EDUCATION
Essex County College
Associate of Arts (A.A.), Computer Science
New Jersey Institute of Technology
PMP, Project Management
New Jersey Institute of Technology
Computer Science, PC Troubleshooting
Queens College
MS Security
SKILLS
ABOUT LESLIEANN NICHOLAS
Highly effective Information Systems Professional who is passionate about customer service. Always striving to deliver and expects nothing less than to exceed the customer\'s expectations and generate positive and productive changes in environments. Can interface with multifaceted personalities and perform professionally. Manage and lead technical projects with highly developed analytic and problem-solving skills, meet challenging goals and deadlines, and generate productivity. Aggressive organizer and implementer of innovative systems and procedures. Ability to think outside the box and develop creative solutions to complex technical and process problems. Has strong oral and written communication skills, with close attention to detail. Excellent team player and a firm believer in Sam Rayburn\'s excellent quote:\"You cannot be a leader and ask other people to follow you unless you know how to follow, too.\"My mission is ALWAYS to provide and deliver exceptional customer service, influence others to have the same attitude, and create a positive image for a company!Specialties: Customer Service, Troubleshooting
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