Leslie Rovero

National Business Manager @Bank of America

Farmington, CT, US
MOBILE NUMBERS
+18•••••••74

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WORK HISTORY

Sep 2016 — Present

National Business Manager @Bank of America

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Farmington, CT, US

This role supports the National Home Equity line of business both Underwriting and Fulfillment leadership teams. Client Services, Risk, Compliance, Staffing, Human Resource, Recruiting, Project Management, Business Continuity, Employee Engagement and Support are all in scope within this role. Fifth year of posting 100% Employee Engagement Scores! Valiant award recipient 2021 & 2022.

EDUCATION

N/A

Central Connecticut State University

Bacholer's Degree in Marketing

N/A

Schiller International University Heidelberg

Associate's Degree

N/A

Albertus Magnus College

MSM

SKILLS

Mortgage BankingCredit AnalysisVendor ManagementFinancial ServicesPortfolio ManagementStart-UpsLoansConsumer LendingCustomer ServiceProcess ImprovementOperations ManagementBankingSix SigmaRisk ManagementMortgage LendingCall CenterManagementTeam BuildingFinancial RiskCreditLeadershipCall CentersMergers & AcquisitionsStrategic Planning

ABOUT LESLIE ROVERO

Lead, empower and execute business strategies at a national level that align with the companies core values and future end-state operating models. Client Services, Project Management, Staffing, recruiting, employee development and engagement, risk and compliance are all key priorities. Number one focus is delivering best in class client treatment while achieving optimal operational excellence through the power of people. One hundred percent employee engagement scores achieved consistently for the past four years in current role. Valiant Award winner for 2020.

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