Leslie Robinson

About Leslie Robinson

As a career coach and advocate for equal access and opportunity to education, my passion is to assist underrepresented individuals as they beat the odds. My “WHY” As a proud first generation college graduate, I know first-hand, the difficulties of getting ahead. Without the help of my personal coaches that came in the form of: family/friends, mentors, and faculty, who took me under their wings, I would not be where I am today. It is because of this reason that I have dedicated my life to serving others by empowering individuals and communities through education, compassion, and positive action. Equipped with 8 years of experience coaching and supporting learners of all ages, with me as your coach you will-Be met where you are, but be pushed to where you want to be -Identify career pathways that align with your goals -Be empowered to be your authentic self and supported to make career choices that align with your own values and beliefs I received my Bachelor of Science degree from MacMurray College, in Educational Studies, and my Master of Science degree from Cardinal Stritch University, in Higher Education Student Affairs Leadership I identify myself as an introverted extrovert, who loves traveling, spending time with family and friends, and wondering about what I\'m going to eat for breakfast, lunch and dinner.

Experience

1. Program Success Coach

   Merit America

   Apr 2022 — Present · US

   Spearhead cohort-based program management, focusing on coaching and career development in IT Support, and Data Analytics. Responsible for fostering a positive cohort culture, monitoring learner progress, and implementing program improvements. Provide personalized coaching, plan professional skill development, and organize cohort-wide and small group programs for job readiness. Identify opportunities and challenges, serving as a point person for learners, and designing workshops and activities to enhance career development- Maintain an impressive 80-90% coaching approval rating from learners through personalized support and tailored coaching methodologies, fostering a positive learning experience and contributing to the overall success and satisfaction of program participants-Co-Led a cross-functional initiative to develop a comprehensive Standard Operating Procedure (SOP) document, enhancing pod onboarding for Program Success Managers. This project significantly improved the accessibility of best practices and coaching resources, resulting in a streamlined onboarding process- Created a comprehensive resource document for learners, strategically addressing skill development needs and providing solutions to common queries-Regularly called upon to lead the onboarding process for new hires, showcasing a thorough understanding of organizational practices and contributing to the seamless integration of team members, ultimately fostering a positive and cohesive work environment-Enhance professional skills in resume and cover letter writing, interview preparation, and effective communication, demonstrated through successful career coaching sessions for an average of 45 learners per cohort

Education

• Cardinal Stritch University

  Master of Science in Higher Education Student Affairs

  2017 — 2019

• MacMurray College

  Educational studies

  2009 — 2013