Leslie Richards

Customer Service Management

Role
Customer Success Manager at Books Are Fun
Location
Tucson, AZ, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Leslie Richards

I excel in analyzing customer feedback, understanding customer needs, and implementing…

Experience

  1. Customer Success Manager

    Books Are Fun

    Jan 2025 — Present

Education

  • Chaparral Career College

    Exec. Assist

Skills

  • Healthcare Information Technology
  • Workforce Planning
  • Team Leadership
  • Team Building
  • Help Desk Support
  • Time Management
  • Project Planning
  • Customer Service
  • Process Improvement
  • Software Documentation
  • Software Implementation
  • Ehr
  • Security Breach Reporting
  • Recruiting
  • Quality Assurance
  • Testing
  • Training
  • Management
  • Customer Satisfaction
  • Project Management
  • Call Centers
  • Human Resources
  • Troubleshooting
  • Strategy
  • Program Management
  • Security
  • System Administration
  • Sdlc
  • Business Analysis
  • Change Management
  • Integration
  • Leadership
  • Cross-Functional Team Leadership
  • Sharepoint
  • Business Process Improvement
  • Visio
  • Hipaa

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