Leslie Carmelotes
Customer Service Representative @1ere Avenue
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WORK HISTORY
Customer Service Representative @1ere Avenue
Montreal, QC, CA
Managing daily phone calls, emails, and live chats with local and international clientele.• Processing local and international returns and issued refunds as per store policy.• Coordinating with external warehouse representatives to inquire about production deadlines, delays, and finding solutions.• Coordinating with internal warehouse departments (picking, shipping, and on-site boutique) regarding order progression.• Processing online purchases and invoices through the website\'s back end and Paypal.
EDUCATION
LaVoie High School
High School Diploma, International Baccalaureate Program Diploma - PIB
McGill University
Bachelor of Arts - BA, English Language and Literature/Letters
Dawson College
College DEC - First Class Honours, English Language and Literature/Letters
ABOUT LESLIE CARMELOTES
Hi! My name is Leslie Carmelotes. I\'m a McGill university graduate in English literature.…
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