Lesley N.
Customer Success Content Agent
- Role
- Customer Success Content Specialist at Fi
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Content Specialist
Oct 2023 — Present · New York, NY, US
As a member of the Fi Cx Content Team, I help bridge the knowledge gap for customers and agents by explaining new features and processes in this fast-paced and ever-changing environment. I focus primarily on our outstanding Customer Success Team here at Fi, as I handle internal processes and content. My goal is to make my team\'s job easier so they can provide excellent customer service and bring their best selves to every interaction. I take pride in supporting my team and helping them stay up-to-date with new features and processes.
Education
University of Central Florida
B.F.A, Acting
2006 — 2011
Upright Citizens Brigade
Advanced Study Improvisation, Long Form Improvisation
2013 — 2017
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