Lesley Wilson

Strategic Account Manager @Ility

GB

Own and manage Ility’s largest global account, overseeing strategic planning, revenue growth, and long-term partnership success.• Develop and execute a comprehensive multi-year account strategy, driving revenue growth, retention, and adoption of Ility’s digital solutions across Clients portfolios.• Overseeing all aspects of the account lifecycle, from onboarding and expansion planning to contract and renewal negotiations.• Lead contract and renewal discussions with senior stakeholders, ensuring commercial alignment, compliance, and mutually beneficial outcomes.• Responsible for all client communication, including weekly status meetings, follow-up actions, and monthly strategic reviews, ensuring consistent alignment and proactive issue resolution.• Liaise with third-party contractors and partners, including marketing agencies, ESG data suppliers, and IT teams, to coordinate delivery, ensure data integrity, and drive project success.• Support the acquisition of new clients by assisting in bid responses, proposal development, and client presentations, helping secure new business opportunities.• Collaborate closely with Ility’s development team to ensure projects run smoothly, undergo thorough application (AP) testing, and are delivered on time and to specification.

University for the Creative Arts

BA, Fashion Promotion with European Studies