Lesley Hirasawa
Vice President, Client Management Centre @Farber Debt Solutions
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WORK HISTORY
Vice President, Client Management Centre @Farber Debt Solutions
Toronto, ON, CA
Reporting directly to the CEO, accountable for enhancing the client journey, driving business scalability and enriching the employee experience within the Client Management Centre, encompassing both back-office operations and contact center. Achieved through establishing strategic direction, designing and implementing organizational structures, workflows, and systems, fostering continuous improvement, and optimizing deliverables.
EDUCATION
Dalhousie University
Bachelor of Commerce - BCom
Queen's University
Analytics Program Certificate
McMaster University
Master of Business Administration - MBA
ABOUT LESLEY HIRASAWA
If you want something done and done right, give it to the person juggling all the balls…
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