Lesley Blackwell
Area Manager @SIXT
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WORK HISTORY
Area Manager @SIXT
Houston, TX, US
I currently oversee all of the downtown locations in the Houston market in addition to one mid size airport. Responsible for leading a team of over 20 employees with a combined fleet size during peak season of roughly 750 vehicles. Rebuilding my airport location from prior mismanagement, I was able to increase customer excitement scores by 2% in my first week, 9.1% in my first month, and almost 20% to date. Sustainable progress in customer service and sales is what I’m currently up to in this particular branch, in addition to training and developing 5 branch managers and 4 management trainees across all of my locations. Hired and developed an external FSA who was accepted into the management trainee program closely following her 6 month anniversary.
EDUCATION
Washtenaw Community College
Associate of Arts - AA, Liberal Arts and Sciences/Liberal Studies
Skyline High School
High School Diploma, General Studies
SKILLS
ABOUT LESLEY BLACKWELL
Highly recommended creative problem solver with 10 years+ in customer service and sales experience. A deeply rooted passion for integrity, ethics, and quality leadership. A firm believer of treating all people with dignity and respect- in order to cultivate an environment where people naturally act dignified and respectful. Demonstrated history of building a cohesive team that consistently meets and exceeds corporate expectations.
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