Leshmi Geraghty
Content Moderation Manager @Synthesia
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WORK HISTORY
Content Moderation Manager @Synthesia
Leading and managing moderation teams across the UK, US, AU and NZ •Developing and implementing effective moderation strategies and workflows in line with company guidelines.•Collaborating with cross-functional teams to maintain a safe and engaging platform.•Training and mentoring moderation team members, fostering their growth and development.•Ensuring adherence to content moderation guidelines and policies, continuously improving processes.•Monitoring team performance and provide regular feedback and coaching to ensure high-quality moderation outcomes.•Establishing and achieving key performance indicators (KPIs) related to content moderation.•Staying updated on industry trends and best practices in content moderation and safety to drive continuous improvement.
EDUCATION
Regent Independent College
A-Levels
ABOUT LESHMI GERAGHTY
As a dedicated professional with over a decade of experience in content moderation, safeguarding, and community management, I am passionate about creating safe, engaging, and inclusive online spaces. My expertise lies in leading global teams, developing robust moderation strategies, and ensuring compliance with complex regulatory frameworks, all while prioritizing the user experience.Currently, as Content Moderation Manager at Synthesia, I lead teams across the UK, US, AU, and NZ, ensuring high-quality content moderation while staying at the forefront of industry trends and best practices. Previously, as Head of Safeguarding at The Student Room, I integrated emerging online safety regulations into practical processes, managed safeguarding concerns, and collaborated with key stakeholders to enhance user safety.
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