Leshea Smith
Sales Support Specialist @Medigap Life
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WORK HISTORY
Sales Support Specialist @Medigap Life
Charlotte, NC, US
Educated agents on Medicare and ancillary products, increasing overall sales by monitoring calls and providing one-on-one education.• Acted as subject matter expert, troubleshooting and resolving issues, ensuring agents followed best practices and quality assurance guidelines.• Supervised marketing consultants and agents, enforcing policies, procedures, and best practices.
SKILLS
ABOUT LESHEA SMITH
At Medigap Life, my role as a Sales Support Specialist hinges on fostering sales growth and ensuring strategic business development. Collaborating closely with agents, I\'ve played a pivotal role in enhancing their product knowledge—this, in turn, has catalyzed a notable increase in sales performance. My expertise extends to troubleshooting, where I swiftly resolve issues while upholding quality assurance standards.Leadership is a cornerstone of my approach; I guide marketing consultants and agents, instilling best practices and enforcing policy adherence. The competencies I\'ve honed over the past years, such as sales management and strategic business planning, enable me to contribute significantly to the growth and success of our team.
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