Lesa Moore

Key Accounts Relationship Manager - i & C Major Business @Sse Airtricity

Belfast, GB

Managed NI & ROI Major Business customer portfolio• Responsible for bespoke key accounts customer requirements including month end reports.• Day to day contact for all major business customers (NI & ROI) including telephone and e-mail contact points. • Identified new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling • Provided sales support services to the Business Sales Team, including supporting field reps and providing analytical information to these teams.• Generated close business relationships with existing and new customers including their interfacing departments.• Managed internal communication & inter departmental interfaces to address customer issues• Visited clients during tendering process and new customer’s introductions.• Engaged and influenced at the appropriate level and functions within the customers business• Prepared a variety of status, financial, forecasting and progress reports