Lera Kogan
Consumer Marketing Virtual Store Chat Sales Associate @ B&H Photo Video | Content Creator | Former Technical Brand Educator
- Role
- Consumer Marketing Virtual Store Chat Sales Associate at B&H Photo Video
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Lera Kogan
As a Lighting and Photo Specialist at B&H Photo Video, I offer personalized assistance to customers in product selection, complete solution building, and troubleshooting with gear malfunctions. I have over 12 years of experience in customer service and sales, and I have a passion for delivering exceptional results. I also support professionals of all levels in building their light setups and selecting suitable products, and I educate customers on achieving specific lighting aesthetics by drawing references from movies. In addition to my role at B&H Photo Video, I am a Content Creator, producing engaging social media content for various brands and platforms. I have skills in photography, videography, studio lighting, and editing, using tools such as Adobe Photoshop, Adobe Lightroom, CaptureOne, DxO, and Davinci Resolve. I have created top-performing videos for Purity Products, Trade Coffee, Italeau, and others, and worked on briefs with G-STAR RAW, Warby Parker, Corkcicle, Michaels, Prose. My goal is to leverage my skills and experience to create visually stunning and impactful content that drives brand awareness and growth. I am looking for opportunities to contribute to a dynamic organization that values innovation, creativity, and strategic thinking, and supports my professional development.
Experience
Consumer Marketing Virtual Store Chat Sales Associate
Sep 2023 — Present · US
As the current In-Store Video Chat Specialist, I provide personalized assistance to customers, guiding them in product selection and kit building, and troubleshooting gear malfunctions while delivering exceptional customer service. Moreover, I offer support to professionals of all levels in building their light setups and selecting suitable products. In addition, I educate customers on achieving specific lighting aesthetics by drawing references from movies, imparting valuable insights into creating desired visual effects.
Education
British Higher school of Art and Design
Fashion Styling
School of beauty and education CREATIVE
Hairdresser-Stylist-Modeler
2011 — 2011
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