Patrick Leo
Senior Manager, Site Reliability Engineering (Sre) & Automation @RBC
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WORK HISTORY
Senior Manager, Site Reliability Engineering (Sre) & Automation @RBC
Lead a global team of Sire Reliability Engineers (SRE) and Developers to transform server operations in to an automated and self-sustaining Product • Responsible for the execution of intake requests, feature enhancements, integrated systems, and environment performance • CI/CD pipeline process; quarterly Program Increments (PI); 2-week sprint cycles • Build and release microservices to transform operations into a managed Product with automated API calls • Provide an escalation path to assist app teams when they experience an outage or performance degradation • Maintain a Confluence Wiki to document all processes and procedures for support teams to reference • Tech Currency – Purchase, refresh, and decommission of all virtually hosted servers at RBC • Motivate a global workforce to reduce barriers and improve service levels • Drive a client-first mindset to provide best-in-class solutions to business and technology partners across the Bank • Influenced a culture of collaboration across operations teams to deliver projects and provide stable ecosystems
EDUCATION
University of Toronto
Honours BBA, Management Specialist
DeGroote School of Business, McMaster University
Master of Business Administration (MBA), Finance
SKILLS
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