Leony D.

Leony D.

Senior IT Infrastructure Engineer @New York City Office of Technology & Innovation

New York, NY, US
MOBILE NUMBERS
+16•••••••12

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WORK HISTORY

Nov 2015 — Present

Senior IT Infrastructure Engineer @New York City Office of Technology & Innovation

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Brooklyn, NY, US

Manage the implementation of the 911 / public safety commercial off the shelf (COTS) systems. This involves planning, procurement, integration, risk evaluation, packaging, provisioning, programming,testing, and administration between multiple applications and system components.Oversee the deployment activities for NYPD and FDNY call taker, dispatcher, training, and supervisorpositions. This entails the design, cost, procurement, integration, implementation, test,staffing, and administration of multiple vendor COTS systems.Plan, acquire, and allocate resources to effectively staff personnel and accomplish the workto meet departmental productivity and quality goals. Oversee and coordinate personnelstaffing for special projects and initiatives regarding overall systems.Manage the requirements gathering phase of the Systems Development Life Cycle (SDLC)and produce relevant artifacts such as business process documents, activity diagrams,computer systems, networks, development, & systems implementation plans.Formulate and implement user centered analysis techniques (stakeholder interviews,observations, etc.) in a variety of SDLC methodologies to elicit business needs and clearlydefine the requirement and implementation packages for IT applications.Supervise the collaboration with program executives, managers, and stakeholders inobtaining consensus and signoff on system requirement deliverables, cost breakdowns,system deployment plans, user acceptance test, and future steps for the program.Strategic contributor in the determination of system defect severities, root cause analyses,and provide mitigations or recommendations on dispositions without impacting the overallIT system program time and cost. Develop, implement, and administer business decisions that are financially responsible,accountable, justifiable, and defensible in accordance with defined policies, program scope,operational risk, and procedures for the overall system of systems.

EDUCATION

1997 — 2002

The City College of New York

Bachelors, Electrical Engineering

2003 — 2004

The City College of New York

Masters, Electrical Engineering

ABOUT LEONY D.

A Senior IT Infrastructure Engineer with over 20 years experience in systems/test/integration/wireless/AV/infrastructure engineering, business analysis, and project management, with strong communication, interpersonal, organizational, and leadership skills. Creative and resourceful troubleshooter with strong attention to detail. Self-directed worker who effectively prioritizes and executes tasks in high-pressure, fast-paced environments. Uses analytical skills to solve complex problems. Develops and maintains strong relationships and works with cross-functional groups, customer, and stakeholders to accomplish organizational and program goals.

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