Leonita Hall

WORK HISTORY

EDUCATION

ABOUT LEONITA HALL

Program Analyst, Program Manager and Contracting Specialist within the Atlanta VA Health Care System. Previous positions include System Redesign Coordinator, Program Specialist COR, Executive Secretary and Program Support Assistant. Multiple skills, training, and continued education acquired and utilized throughout my career thus far over the last 9 years and continues to grow. Extensive Experience and expert level skills acquired through various jobs at Verizon Communication of over 10 years to include Administration Support, Acting Team Leader, Consumer Sales and Service Representative, Trainer, Technical Support and Team Support. Proven outstanding consumer service and solution results to include expert sales and marketing techniques. Strong communication skills to include both verbal and written. Expert performance ratings in fast-paced work environment. Organization skills and dedication for attention to detail with the ability to multi-task. Administration, office management, billing and technical support. Technical proficient in MS Office, MS Word, MS Excel, MS PowerPoint, Outlook, and Lotus. Specialties: Staff Recruitment and Retention, Executive and Administrative Support, Call Center Management, Office Administration, Training and Development, HR Project Management, Compensation Management, Office and Records Management, Benefits Administration, Database & Record Management, Conflict and Recovery Management, Performance and Task Analysis.