Leonie Elofer
Director, Service Support - North America @Vantage Data Centers
Signup · Get unlimited contacts
WORK HISTORY
Director, Service Support - North America @Vantage Data Centers
Lead the Service Support organization across North America, driving operational reliability, scalable support strategy, and effective change adoption across Vantage’s hyperscale data center portfolio- Oversee Service Support operations across incident management, change governance, documentation management, and utility services- Establish regional support strategy aligned with enterprise operational standards and rapid hyperscale expansion- Drive operational maturity by strengthening incident response frameworks, structured change governance, and standardized support processes- Partner with operations, engineering, and corporate teams to ensure consistent service delivery and operational readiness across multiple campuses.
EDUCATION
Dawson College
Bachelor of Commerce (B.Com.)
Concordia University
Bachelor of Commerce (B.Com.), Management with a Minor in Finance
SKILLS
ABOUT LEONIE ELOFER
Throughout my career in operations and service support, I’ve learned that progress depends on embracing change, navigating complexity, and continuously evolving. I am currently leading high-performing, cross-functional teams across North America, driving operational reliability, scalable support strategies, and process excellence across a hyperscale data center portfolio.I thrive in fast-paced, complex environments, bringing structure to chaos by establishing governance frameworks, data-driven processes, and scalable solutions that enable teams to perform at their best. I’m passionate about building resilient, adaptable organizations, coaching leaders, and partnering with stakeholders to turn operational challenges into strategic opportunities for improvement.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.