Leon Bateman
Senior Operations Engineer @Department for Work and Pensions (DWP)
Sunderland, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2016 — Present
Senior Operations Engineer @Department for Work and Pensions (DWP)
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SKILLS
Customer ExperienceVoipCtiEnterprise SoftwareCall CenterVoice Over Ip (Voip)AcdSipWorkforce ManagementCall CentersPre-SalesTelephonyAvayaGenesysIvrAvaya ProductsContact CentersSession Initiation Protocol (Sip)TelecommunicationsProfessional ServicesUnified Communications
ABOUT LEON BATEMAN
Experienced and successful Professional Service consultant with a proven track record in Workforce Management service delivery, including extensive experience of managing stakeholder expectation. Excellent track record both as an enthusiastic, highly motivated team member, delivering quality results in a change-oriented environment and within strict key performance indicators.
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