Leonardo Muraca
MBA in Marketing | Learning Cybersecurity | Interested in Digital Protection & Ethical Hacking
- Role
- Front Office Associate & Front-end Coordinator (Fec) at Publix Super Markets
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Leonardo Muraca
I’ve spent over ten years working in marketing and retail, helping businesses grow and…
Experience
Front Office Associate & Front-end Coordinator (Fec)
Feb 2024 — Present · FL, US
Back Office- Managed store financial operations, including balancing registers, preparing deposits, and processing invoices- Ensured accuracy in cash management, monitored cash flow, and maintained compliance with company policies- Assisted with audits, resolved discrepancies, and supported administrative tasks to optimize store operations- Maintained detailed financial records and collaborated with management to ensure smooth daily operations.Front-End Coordinator (FEC)- Supervised front-end operations, ensuring exceptional customer service and efficient checkout processes- Trained and supported a team of cashiers and baggers, fostering a positive and productive work environment- Resolved customer complaints and issues promptly, maintaining a high level of satisfaction- Managed daily cash flow, balanced tills, and ensured compliance with financial procedures- Coordinated team schedules and break coverage during peak hours for seamless operations.Front Office Associate (FO)- Oversaw financial transactions, including daily reconciliations, deposits, and safe management- Processed store paperwork, maintained accurate records, and ensured compliance with company policies- Provided top-tier customer service at the front desk, handling refunds, exchanges, and inquiries efficiently.Supported front-end team by assisting with scheduling, training, and cash-handling tasks.Acted as a liaison between store leadership and team members, driving operational excellence.
Education
UNAR
Bachelor in Marketing and communication, Marketing and Communication
Digitalks
Senior Digital Marketing, Digital Marketing and e-commerce
2012 — 2013
USP - Universidade de São Paulo
MBA in Marketing, Marketing
Skills
- Indesign
- Dreamweaver
- Illustrator
- Marketing
- Corel Draw
- Fotografia
- Marketing Por E-Mail
- Publicidade
- Google Analytics
- Photoshop
- Comércio Eletrônico
- Html
- Adobe Illustrator
- E-Commerce
- Adobe Photoshop
- Premiere
- Estratégias De Marketing
- Marketing Digital
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