Leonardo Santos Rodrigues

WORK HISTORY

EDUCATION

ABOUT LEONARDO SANTOS RODRIGUES

With over 20 years of IT industry experience, I have developed extensive expertise across a wide range of datacenter applications and technologies. My career encompasses roles specializing in VMware environments, backup solutions, ILM tools, operating systems, security, and virtualization. I have a proven track record of delivering high-level technical support and innovative solutions for major corporations in the US and Europe.In my most recent roles, I served as a VMware consultant and technical support expert, providing level 3 support and managing complex VMware vSphere, VxRail, VSAN, and network environments. My work has consistently involved proactive problem-solving, capacity planning, and performance optimization to ensure seamless operations and client satisfaction.I am adept at communicating and collaborating in English with clients, internal teams, and software/hardware vendors, ensuring that all stakeholders are aligned and informed. My multilingual skills in Portuguese, Spanish, Italian, and French further enhance my ability to support diverse teams and clients.I am always eager to learn new technologies, continually expanding my knowledge through self-learning and formal education. My ability to work well under pressure allows me to manage high-stakes projects and resolve critical issues effectively.Specialties:VMware EnvironmentsCloud EnvironmentsBackup SolutionsMicrosoft EnvironmentsSecurity and ILMData Center VirtualizationI am committed to leveraging my skills and experience to drive technological advancements and operational excellence in dynamic and challenging environments.